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You are here: Home / Archives for seo

The Myth of Speedy Ranking

Last Updated: February 15, 2024

At Prospect Genius, we work with hundreds of local business owners, and we’re often surprised to learn about the misconceptions and misunderstandings they have about online advertising. One of the most common we come across is the idea that Internet marketing should be fast. Because we hear about this false impression all the time, we thought it might be helpful to clear up some of the confusion!
Speedy Ranking Is a Myth!
With PPC (pay per click) online advertising it is possible to buy your way to the top quickly. However, unless you’re doing a PPC campaign, it simply isn’t realistic to expect that ANY online marketing company can get your business’s website into the number one slot on Google overnight. That’s because one of major factors Google—and all the other search engines—use when determining the value/relevancy of a website is how long it’s been on the web (with relevant content). This policy helps the search engines avoid useless SPAM sites (thousands of which pop up every day and soon disappear) and focus on quality sites instead. Unfortunately, this also means that it takes time for new, quality sites to achieve high rankings.
Real World Parallels
Opening a new store and starting a new website or SEO campaign have a lot in common. When you’re opening a brick-and-mortar enterprise, you first need to get the location set up and then you need to get the word out to people about your new shop. Just like you need to make a little noise with a grand opening and/or advertising campaign to spread the word when you open a new store, you need to launch your website with a little fanfare so Google (and potential customers) know about it. You need to bring attention to yourself so the search engines will hear about your site and deem it worthy of inclusion in their results. And just like you can’t pull off the launch of a new store overnight, the online equivalent—starting a new website or SEO program—can’t work that fast either.
That’s because every day thousands of new sites burst onto the scene and millions of sites alter their content. Google then has to visit each and every one of these sites to find out what’s new and relevant. Even though Google has almost unimaginable resources dedicated to this, it still takes time for them to locate each and every site out there.

Campaign Hopping Spells Doom
If you’re one of those business owners who sets a 90-day limit for results when it comes to SEO and/or lead generation, you might actually be sabotaging your chances for a strong online presence! That’s because while arbitrary 90-day windows may work fine when testing out a new Yellow Pages or print ad, they can be a major impediment to the success of an Internet marketing program. The difference is that while media like Yellow Pages and print ads already have an established distribution channel that they simply include you in, with advertising online the distribution channel has to be developed along with the ad. The benefits of this system are myriad, but it does take some time to develop.
Ultimately, this means that by giving up on an SEO campaign before a proper test can be completed, you’re probably wasting lots of time and money. So unless a company tells you that three months is long enough to execute their lead generation campaign (in which case, you need to start asking some serious questions), you need to allow plenty of time for the company to implement their strategy (usually between three and six months). By sticking with an SEO company for a longer period of time, you enable them to make the minor adjustments required to ensure your lead generation campaign gets off the ground running.
The Naked Truth
In short, this means if you’re hopping from one SEO company to another every 90 days, your lack of results probably has more to do with your impatience than any inherent shortcomings in their lead generation programs.
That’s because when you leave after 90 days, each company only has enough time to execute its standard tactics that work for most businesses. If your company has a unique location, product, business model, or other distinctive features that don’t shoehorn neatly into their boilerplate, you’re depriving the SEO company of the time they need to make the necessary adjustments to get you the best results. By the end of the year, you’ve probably spent more money on four different lead generation companies than you would have by sticking with just one company for 6-12 months and seeing if they could get you the results you deserve.
But remember, it never pays off to stay with an advertising company that is unresponsive, waves away your concerns, or simply doesn’t produce the desired outcomes over time. If you’ve been with an SEO company for more than 90 days, and you aren’t seeing results, it’s time to start asking questions. If they aren’t offering to make changes to your site, distribution channels, or other parts of your campaign, that’s probably not a good sign. Statements like, “Just keep waiting,” that aren’t supported by information like feedback about changes, new directions, or other strategies to boost your performance are also warning signs. And if you hear, “It worked for everyone else,” that’s definitely a red flag. You need to stay with your lead generation company long enough for them to implement a productive SEO campaign, but if they’re not working to make changes or giving you feedback, that’s the time to jump ship and find a more reputable company.
Before working with any online advertising company, we strongly advise you to do a simple Google search. A little research can help you avoid getting started with a bad egg in the first place and help make sure that you aren’t wasting your hard-earned money on ineffective or fraudulent companies. Just Google the name of the business along with the word “scam” or “complaints” and see what you get. The results invariably will be somewhat skewed due to the fact that most happy customers don’t take time to comment on the Internet, but a fast search can help you get a sense of how a company performs for their customers and whether they’re worth your time. Just be sure that you give them enough of your time to really get the SEO campaign rolling before you decide whether or not they’re a company you want to keep working with into the future!

All that glitters is not gold-Make sure your advertising company is reputable

Last Updated: October 29, 2010

We all know that when something sounds too good to be true, it probably is! But somehow, small business owners sometimes forget to apply this logic to online advertising… The simple truth is that you make certain you’re getting value for your marketing dollars, it pays to ask questions when an online advertising company promises you the moon and the stars!
There are reputable advertising companies out there, but there are also a lot of snake oil salesmen, too. Making certain that you aren’t taken in by an unscrupulous online marketing company is a big deal, because in addition to failing to deliver results, these guys can inflict lasting damage on your company! Save yourself time, money, and frustration by asking a few questions when the deal seems too good to be true…
When a company makes you a promise such as “You’ll be #1 in Google!,” that’s when you need to start digging a little deeper. Depending on whether it’s a PPC (pay per click) or SEO (search engine optimization) campaign, there are some questions you should ask:
If it’s PPC advertising:

  • What search terms are being used?
  • Are they broad-match or exact-match terms?
  • What negative keywords are the advertisers using?
  • What geographic areas are being targeted?
  • How much of the money you send to the advertising company goes toward buying clicks, and how much goes toward managing the ad campaign?
  • Are you allowed access to see just how much money is being spent per click?

Pay Per Click advertising will get you in the “sponsored results” of the search results page, which are usually at the top or side. But while this will technically put you at the very top of a page, it can get rather expensive, fast. That’s because you have to pay for your spot. And to be on top, you have to be willing to pay the most per click. That means if your competitors are each paying $4 per click for a particular search term, you must be willing to pay more than $4 per click for the same term in order to beat them out. Keep in mind that’s per click, not per call. Statistically, it’s exceptional if you get 10% of site visitors to actually call you… Do the math, and that puts your cost per call at an astounding $400+. If you turn 50% of those calls into customers, you have to clear $900 in profit on every job just to break even on the advertising costs!
If it’s SEO advertising:

  • Who conducts the search, you or the advertising agent?
  • Since they could be different, whose results count?
  • Which search engine will be used to determine your ranking? Google, Yahoo, Ask.com, yellowpages.com, etc.?
  • Which keywords will be used to get the promised top ranking? How specific are they?
  • What geographic areas are being targeted?
  • How can the advertising agent ensure that you are going to have top rankings for a 20, 50, 100, 150 mile geographic radius?
  • Are there any guarantees that you WILL be #1? Can you verify this with the search engine company itself?

Search Engine Optimization will place your company in the maps and organic (below the maps) results. Since time and quality are the basis of your ranking—not the amount of money you spend—someone can’t just spend more money to get their listing on top of yours. While your site may not immediately appear at the top of the search results, once you do make it there, it will become harder and harder to knock you out of your spot!
SEO is the method that Prospect Genius uses, and our results speak for themselves. We’ve helped hundreds of local companies increase their online presence and connect with more prospective customers via the Internet. If you’re ready to learn more about how we can help you, contact one of our online, local advertising agents or visit our website today.

PPC vs SEO…Which Is Right for Me?

Last Updated: August 7, 2008

I thought we should follow up our last post with some more information about PPC and SEO campaigns and specifically how to decide which is right for you.

In the world of Internet marketing you can either pay your way to the top through a Pay Per Click (PPC) campaign, or you can work your way there with a Search Engine Optimization (SEO) campaign. Both can be effective, but there are benefits and drawbacks to each method.
These two graphs show the relationship between the amount of money spent and the traffic obtained for each traffic generation method. As you look at these graphs, think in terms of renting vs. owning a home.

Notice that with PPC (just like with renting), you can enter the market quickly, but over time you have to increase the amount you spend to sustain the volume of traffic. This is because more businesses are moving their advertising efforts online as local search happens less in the yellow pages each year. Evidence of this is supported by the fact that Google’s ad revenue has been doubling year over year.

Key points about PPC:
• More people bidding for the limited positions continually drives up your cost.
• Anyone willing to spend enough money can bump your business out of the rankings by out-bidding you.
• Because your position is “rented,” you are always at risk of being outbid.
• Gives immediate results with decreasing value over time.

An SEO program from Prospect Genius is more similar to home ownership. Your investment of time and money buys equity in the rankings. This means that over time it becomes harder for others to bump your business from it’s position, giving you a lasting and sustainable advantage.

Key points about SEO:
• Cost remains the same while traffic increases.
• You build a sustainable advantage over time.
• Your cost per customer is almost always lower with SEO.
• Provides increasing value, especially after the ramp-up period.

Why Doesn't Prospect Genius Focus on PPC?

Last Updated: March 30, 2008

Many of you have asked us why our program doesn’t emphasize pay-per-click advertising. Since the question is both very good, and very popular, I’d like to take a moment to explain some things that many people are not aware of.

It’s clear that small business owners all over the country are astute and familiar with the latest trend in advertising, but they need a little insider information to help clear up this confusion. As someone who spent more than 3 years working for a venture capital backed company that focused on selling PPC campaign management solutions, I feel it’s my duty to spill the beans on the failings of the model.

Background – How does PPC Work?:

PPC advertising, in short, allows businesses to bid on key words and phrases that people might enter into a search engine. Though the rules are complicated, in its simplest form, the more you bid, the higher your ad places. You are billed by the search engine for every time someone clicks on your ad.

The Benefits of the PPC Model:

The best part of PPC advertising is that you’ll see instant gains in the number of visitors to your site. You can turn it on and off at will, and you can target specific things like competitor names and products.

What’s the Catch?:

The major failing in this model can be traced to one root cause. There is no price break given to resellers. Despite the fact that nearly every other industry on the planet offers resellers a discounted price, Google, Yahoo! and the others simply do not. The PPC service providers have to earn a profit to stay in business, and usually this means higher costs passed on to the advertisers. Since many PPC service providers mark up the cost of the clicks as part of the service, it means you pay more for the clicks they generate than you’d pay if you set it up yourself. For example, the company I mentioned before would add a 50% mark-up on the cost of the clicks generated, so a $1.00 click becomes $1.50, taking a much bigger bite out of your wallet, without adding value.

Making this problem worse still are two remaining factors. Part of the complex raking algorithms includes evaluating the topical relevance of the site that the ad is sending customers to. Most of the providers, including the aforementioned company use single-page landing sites to receive the customers sent from the ad. Since these are only a single page, the relevancy scores are typically lower, so the search engines make you pay more for each click. After all this, you have to battle with the fact that a landing page has lower conversion rates than well-designed websites. So in short, you pay a premium price, on top of a marked-up price, only to get fewer customers.

It is also very important to realize that the goals of the PPC provider are not necessarily the goals of the advertiser. The advertiser is looking for more customers, but the PPC provider doesn’t typically get paid on the volume of customers sent, but rather on the volume of visitors sent. The metrics typically used to measure success of a PPC campaign are things like Click-Through-Rate (CTR) which measures the ratio of impressions (number of times the ad is shown) to clicks (number of times the ad was clicked). That has very little to do with the rate at which those clicks turn into customers, and that’s where the real problem starts to occur because the business owner doesn’t need visitors, they need customers.

So PPC advertising is bad?:

Actually, NO! It can be a very, very valuable tool, if done properly, and in conjunction with other efforts. There is a big difference between using PPC to supplement your online advertising, and making it your only source. The Prospect Genius approach is different in 4 major ways:

  • Our microsites are highly relevant, so your clicks are cheaper.
  • We do NOT mark up the clicks.
  • The PPC campaign is strictly supplemental to the standard offering
  • We provide ROI tracking

We find great value in using the PPC strategy to target competitor names and brands, and other items that are very difficult to meaningfully work into your microsite, but the real value is in the ability to tell how many customers are coming out of the program because that’s what really matters!

Conclusion:

I am sure by now you’re eyes have glazed over, so I’ll leave you with a final summary. PPC, when done carefully and as part of a greater online advertising campaign is a valuable tool. However, you can lose your shirt if you aren’t careful.

We love your questions, and are here to help. If you want answers to anything that’s even vaguely related to our service, feel free to post to this blog, or email us at info@ and we’ll be happy to help.

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