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You are here: Home / Archives for online advertising

Avoid These Online Advertising Pitfalls

Last Updated: February 15, 2024

While the world of online advertising is rapidly advancing, most experts still look at it as the Wild West. There aren’t too many standardized methods set in stone, and there sure are a lot of entrepreneurs trying to carve out a niche for themselves. In the spirit of independence and getting rich quick inherent to the American frontier, some dubious online advertisers have developed and perpetuated ways to cut corners in hopes of seeing faster results. Spoiler alert: They usually don’t work.
The problem is, most of these are pitfalls that well-intentioned business owners fall into when handling their own marketing campaigns. That’s why we’re focusing this post on some of the major traps that all business owners like you should avoid when traversing the unfamiliar territory of online advertising.

Don’t fall for the temptation to falsify addresses or reviews.

It may seem like an easy way to get ahead on Google+ and Google+ Local, but that’s a lot of risk for no reward. Google will always uncover the truth. For instance, if you try to place your company in a better location by using a fake address, Google’s street-view images will immediately tell them whether or not your business is actually located there (they have an image for virtually every address in the U.S.). Additionally, Google will mail a postcard to that physical address as a means of verifying that you actually work or reside there.
Similarly, business owners often fabricate customer reviews on their Google+ Local listings to pad their reputations, but Google can easily detect when multiple reviews are being posted from the same IP address, or if reviews are posted from IP addresses outside the expected geographical area.
When—not if—Google catches you perpetuating inaccurate information, they’ll likely suspend your listing and penalize your rankings. They have a zero-tolerance policy for black-hat tactics like this. Simply put, getting a quick boost for your company’s website is not worth the highly probability that you’ll get caught and cripple your campaign for months.

Don’t fall for assurances that two SEO companies can work together.

If you’re already working with one SEO company, you might still find yourself in a position where other SEO companies are trying to get your business. In their attempts, they might assure you that you can work with them and your current SEO company at the same time. They might even tell you it will double your success. None of that is true.
We wrote extensively about this in a previous post, so here’s the gist: Two companies will inevitably sabotage each other. It won’t be intentional, but it will be inevitable. Why? Because an SEO company must have exclusive access to all directory listings, social media accounts, and other listings in order to make updates whenever necessary. If two companies have this level of access to all the same accounts, they’re going to put out conflicting messaging, redundant information, and even duplicate content. Plus, Google will certainly notice if regular changes are coming from multiple IP addresses and will flag your listing for suspension.
Working with more than one SEO company at a time will unavoidably result in a suspended listing or plummeting rankings.

Don’t fall for free trials from SEO companies.

SEO must be customized in order to be effective, and the amount of work required upfront cannot be provided for free.
SEO is not conducive to free trials because it requires several weeks’ worth of detailed, back-end production that cannot be reused, resold, or repurposed for another company. SEO’s custom nature means it’s tailored for you and you alone, but it also means that the company providing the SEO work would be left holding the bill for all of the time and resources consumed if they were to offer a free trial.
For that reason, free trial offers are almost exclusively for directory-style services that only require listing your basic company information. There’s nothing inherently wrong with using directories, but it’s simply not the same as SEO. Directories list you and your direct competitors on the same page, and there’s almost no way to help you stand out from the crowd. Instead, every listing gets the same exact treatment.
Think of directory services as a hotel and an SEO company as a custom home builder. If you wanted a free trial for a hotel room, it would cost the hotel very little, as the system is built on high turnover and uniform services anyway. If you wanted a free trial for a house, however, the home builder would lose a staggering sum of money if you didn’t pay them. They would have constructed a house from scratch that they can’t resell because it was based on your specific design preferences.
The bottom line? There’s nothing in this world that is both custom and free. 

Don’t fall for the hype surrounding Google Partners and AdWords certification.

Many upstanding, reputable companies may be certified affiliates, but this title does little to distinguish between effective and ineffective companies.
To receive AdWords certification, an individual must join Google Partners and pass at least two separate AdWords exams. AdWords certification is a stepping stone toward becoming a Google Partner, a title that’s offered to companies with at least one certified individual on staff and a few other qualifications—namely, a demonstration of best practices, a fulfilled AdWords spending minimum, and a complete company profile.
These are objective rubrics that most companies with sufficient resources can achieve. That means there can be vast differences in effectiveness between companies that are AdWords certified and/or Google Partners. Furthermore, a company only needs to be loosely affiliated with a certified individual in order to be considered a Google Partner, so prospective customers need to ask whether the certified individual is going to be the actual person working on their account.
In other words, a Google partnership or certification offers no way for a prospective customer to know if the company they’re dealing with is actually going to get them the results they need. Rather, these titles only serve to create the appearance that Company A is somehow affiliated with Google or has influence on things like rankings and algorithms.
In reality, a Google partnership or certification only proves that Company A is real, knows the basics of AdWords, and pays Google a substantial amount of money for AdWords.

Don’t fall prey to deceptive advertising schemes. If you have questions about a certain practice or company that seems suspicious, don’t hesitate to direct those questions to Prospect Genius. Our campaign coordinators and account managers are always eager to answer your questions and provide expert guidance whenever possible.

Weighing the Pros and Cons of SEO and PPC

Last Updated: February 15, 2024

In the years we’ve spent blogging about the virtues of search engine optimization (SEO) and online advertising in general, we haven’t focused much on the benefits of pay-per-click (PPC) marketing. Since PPC is a valuable and increasingly popular marketing technique, let’s rectify that right now.
But first…

Which Is Better: SEO or PPC?

Many online advertisers offer both SEO and PPC services as a way of accommodating the various needs of their clients. Some clients might seek a gradual, sustainable, and affordable marketing plan, and thus opt for SEO; others might need immediate results and have extra room in their budget to pay for speed, and thus opt for PPC. Both options are ideal for different advertising goals, which is why it’s important to work with a knowledgeable, honest specialist who can determine which marketing tactic is best for your business.
Each method has its pros and cons, so let’s dive in without any further ado.

SEO Is Better for Beginners

Any online advertising professional worth their salt will tell you that SEO is the best place to start when embarking on a web marketing campaign for your company. It’s important to begin your campaign with content that’s optimized for keyword relevance so you can demonstrate clear value to the search engines. Plus, since SEO is a gradual, ongoing process that requires a few weeks or months of patience before steady results kick in, costs are usually pretty affordable.
Pros:

  • Budget-friendly prices
  • Good for long-term marketing
  • Exposure on platforms other than search engines
  • Can stand alone as a marketing strategy

Cons:

  • Immediate results not available
  • Cannot be freely turned on and off

SEO takes a long time, so what makes it worth the wait? Read our previous blog post, “SEO Is Crucial. Make Sure You Can Afford It.” 

PPC Is Better for Fast Promotion

As we’ve grown as a company, we’ve embraced the unique value that PPC provides. It’s extremely fast and keyword-targeted, which makes it an ideal strategy for promoting specific services on an immediate timeline. Moreover, since PPC operates like an auction and requires regular bidding for certain keywords, you have full control over how much you wind up spending. Bids on popular keywords become expensive rather quickly, but the immediate results usually pay off for clients who are willing to spend lots of money up front, and respectable results can often be secured with less popular, more affordable keywords.
Pros: 

  • Immediate results
  • Best for temporary and seasonal promotions
  • Offers more control overall
  • Can be started and stopped at any time

Cons:

  • PPC keyword bids may become very expensive
  • Exposure limited to search results pages

For Best Results, Use Both!

If you want to see fast results but don’t want to spend exorbitant sums on PPC keyword bids, your best bet is to combine SEO and PPC. By starting with SEO, you’ll have a keyword-relevant website that can be found in top search results, Google+ Local, and popular business directories. Then, once your web presence is established and your relevance proven, you can bid on PPC keywords at a lower cost, thanks to your site’s high-quality content. (Learn more about how SEO makes PPC more effective by reading our previous blog post, “Optimize Your Site Before You Bid on AdWords.“)
Fortunately, Prospect Genius offers a variety of SEO and PPC services.

  • If ROI is your primary advertising concern, our Core package offers the biggest bang for your buck through broad SEO strategies.
  • If you only want to promote a seasonal service, our Boost package can leverage targeted PPC for a three-month period.
  • If you don’t want to wait for results, our PPC package will promote your business’s top services right away.
  • If you want to maximize lead generation, our Premium package combines the best of SEO and PPC to achieve immediate results while establishing a long-lasting web presence, ultimately leading you to pay less for PPC keywords as your campaign continues.

With customizable SEO and PPC, as well as a cross-section of other online marketing strategies, Prospect Genius has the tools you need for success. To speak with a specialist who can advise you on which option is best for your business, don’t hesitate to call or e-mail us now!

DIY and PPC Don't Mix

Last Updated: February 15, 2024

As a small business owner, you’re accustomed to a hands-on lifestyle, teaching yourself how to do things and taking pride in the results. That’s what leads many business owners to attempt their own online advertising, particularly their own pay-per-click (PPC) campaigns. Unfortunately, PPC is deceptively complicated, making it an expensive, time-consuming, and discouraging venture for most DIYers. For that reason, PPC is best left to the pros.

Stick to What You Do Best

Whether you’re an appliance repairman, electrician, or HVAC contractor, you’re a definitive expert in your field. But would you do your own company’s taxes? Perform your own office cleaning? Be your own attorney? Theoretically, you could do all of these tasks on your own, but it would take a substantial amount of time away from your job as you learned the ropes and stumbled your way through the process. And that doesn’t even guarantee satisfactory results! Doesn’t it make more sense to utilize the skills of a trained professional so you can focus on your own area of expertise?
On the flip side, would you recommend DIY furnace installation or panel upgrades to homeowners with no HVAC or electrical experience? Probably not. Why? Because some jobs are simply too advanced for anyone but an expert.

Online Advertising Is a Profession Like Any Other

If it makes sense to trust your company’s tax needs to an experienced accountant, then why shouldn’t you do the same for your PPC campaign? Internet advertising is no different from any other profession in terms of the training and experience it requires. Not only do online marketing professionals invest in the tools and resources required to do their jobs effectively, but they also devote the majority of their time to perfecting their strategies for optimal PPC campaigns. In the same way that accountants know the best way to work with QuickBooks, tax forms, tax codes, and so on, PPC advertisers know the ins and outs of ad groups, ad rotations, keywords, and bidding. A professional Internet marketing specialist can perform PPC advertising much more quickly and effectively than the average person.

How Much Is Your Time Worth?

When you try to do your own PPC advertising, you don’t just lose time—you also lose money. Many business owners think that they’re saving money by doing it themselves rather than hiring a professional, but in reality, that logic doesn’t quite pan out. Think about it: What would you charge a client as your hourly rate? Whether you realize it or not, that rate applies to any amount of time you spend on your company. Twelve hours spent learning about PPC are twelve hours that you aren’t getting paid for. Instead of reinventing the wheel for something that’s beyond your expertise, you could be making money on the job in your own specialized field.

PPC Doesn’t Have to Be Expensive

As we’ve pointed out, the reason why business owners spend so much time and energy learning about PPC is that they mistakenly think they’re saving money. That’s probably because they assume PPC is an expensive undertaking—and, depending on the marketing company they use, they could be right. You see, there’s a large number of advertising teams in the industry that offer deceptive pricing.
For one, they tie their PPC management fees to a client’s spending budget for clicks. As your spending budget goes up, so does your fee. But the truth is that PPC management costs are associated with ad rotation and testing, keyword management, and other tasks that have zero correlation with click budgets, so there’s no reason to also have to spend more for management because you’re willing to pay more for clicks. With this kind of pricing, you may wind up paying substantially more than you need to.
Second, many of these companies send you an invoice with just a total amount—not including any detailed information about the number of clicks you received or even how much money was spent on clicks. Since you have no way to tell how much was spent on clicks (vs. how much you were charged for management costs), there’s no way to determine return on investment or evaluate the success of your PPC campaign.
At Prospect Genius, we find these practices abhorrent. The time and resources required to manage a PPC campaign vary based on how many ad groups are involved, regardless of how much you’re spending on clicks, so the management fee should be related to the number of ad groups, not the spending budget. Furthermore, clients should never have to pay a bill if they don’t know exactly what they’re being charged for. That’s why Prospect Genius offers complete transparency: We charge one straightforward fee for management costs and keep your click spending completely separate. In fact, your click bills come directly from AdWords itself, so you know exactly where your money is going, how many clicks you’ve received, and how successful your PPC campaign is.

PPC Campaigns Are Not Like Oil Changes

You can’t just read a quick tutorial about PPC advertising and get optimal results from your campaign in less than an hour. Truly effective marketing takes significant time away from your own business, which, in turn, takes money out of your pocket. Instead, invest in Prospect Genius and pay highly affordable rates for results that allow you to focus 100% on your business.

For SEO Companies, Two’s a Crowd

Last Updated: February 15, 2024

At Prospect Genius, we’ve seen countless businesses destroy their Internet presence by working with more than one SEO company at the same time. To hardworking small business owners, doubling their efforts just makes sense, especially with the logical assumption that extra manpower and resources will generate even better results. Unfortunately, online advertising is unlike most other business ventures. With more than one SEO company on the job, you could actually be harming your prospects, not helping. Here’s why.

Two Heads Aren’t Better Than One

Think about it this way: You wouldn’t hire two real estate agents to sell your house. You wouldn’t hire two appliance repairmen to fix your broken refrigerator. You wouldn’t hire two moving companies to move boxes and furniture out of your house. The real estate agents would have different marketing strategies in mind, the repairmen would have two different techniques for performing the same job, and the moving companies would literally get in each other’s way. Plus, in each of these scenarios, you would be paying twice as much for a job that could easily be done by just one company.
The same logic applies to hiring two separate SEO companies to advertise your business.
When you have more than one SEO company working on your online advertising campaign, conflicts are inevitable. Why? Because every company has a unique approach to SEO and a rigidly structured process that must be followed in order to support that approach as effectively as possible. An SEO specialist must have unrestricted access to all of your business listings in local directories, social media sites, and local search engines. Having more than one company editing your accounts could lead to inaccurate information, conflicting messaging, and even duplicate content. This is true even if one company does SEO and the other handles social media because, with Google’s latest algorithms, social content is now merging into SEO territory.

A Lot of Risk for No Reward

Conflicting activity is particularly detrimental for listings on Google+ and Google+ Local. As it attempts to prevent spam, fraud, and other black-hat tactics, Google is very watchful of its users’ activity. If your business listing is being edited from multiple IP addresses and is revised too frequently, it will be flagged or, worse, suspended. A penalized or suspended listing is extremely difficult to recover from, and the recovery process usually takes about six to nine months. During that time, your web presence will be virtually nonexistent, and these days, you simply can’t afford for that to happen.
So don’t take your chances—simply stick with one SEO company at a time.

You Have to Commit

Perhaps the biggest obstacle to settling on just one SEO team is the fact that online advertising is not yet a matured market. There’s no standardized SEO method, which means you can’t be certain that you’re going to get an effective Internet marketing campaign. Compare this to a matured market, like appliances. When you go to the store to buy a vacuum cleaner, for example, you can be reasonably confident that the item you end up purchasing will work on a very basic level. But because the online advertising market is still in its infancy, you can’t assume that you’re going to receive quality SEO services from any given company. Instead, you have to hire a company and wait and see if you eventually get your desired results.
This leads many small business owners to experiment with multiple SEO companies. If the first campaign isn’t working, why not add a second one? The “all hands on deck” approach is certainly understandable for business owners and service providers who are accustomed to completing large-scale jobs on a tight deadline—but in the world of Internet marketing, the fewer hands, the better. You have to decide which marketer will provide you with the best results and stay exclusively with them. However, since it’s not a matured market, you can’t just go with the lowest price and expect sufficient results. You actually have to do your research by talking to multiple companies about their services and seeing which one fits your marketing goals best. Honesty and a proven track record should be at the top of your list of traits to look for.

Honesty Is the Best Policy

While adding a second SEO company is a bad idea, it’s not the worst thing you could do. The worst thing you could do is to add a second company to your campaign without disclosing it to either party. We’ve seen this happen numerous times, and it always ends poorly for everyone involved, particularly the business owner. When SEO companies aren’t aware that another team is on the job, they’ll spend extra time and effort combating each other’s work without even knowing it. As we previously explained, each Internet marketer has their own unique plan, and they won’t be able to execute it if another marketer’s plan is inadvertently sabotaging it. That means your waiting period for leads and rankings will last even longer. Plus, if you hide one company from the other company, then they’ll both make mistakes with Google that could have otherwise been avoided. These missteps on Google’s territory will inevitably lead to serious depreciation of your web presence, which will take the better part of a year for you to restore.
Ultimately, with two SEO companies on your payroll, you’re spending twice as much for a greater headache.
So, if you’ve been working with a different Internet marketer for a while and you’re satisfied with their results, then please—please—don’t hire us, too. At the very least, don’t lie to us. On this point, we speak for all honest SEO teams.

6 Common SEO Practices That Will Get You in Trouble

Last Updated: February 15, 2024

Day in and day out, we encounter small business owners who are completely misinformed about Google’s policies. In particular, there seems to be a lot of false information about the legitimacy (or lack thereof) of certain online advertising practices. We hate to see trusting business owners get in trouble with Google by making honest, albeit misinformed, mistakes. That’s we’re dedicating this post to highlighting popular online advertising behaviors that are sure to provoke Google’s retribution. Below, we’ve compiled a list of the most illegitimate SEO practices that are somehow still being used.

1. Using a fake address.

Google has street-view images of virtually every U.S. address in existence, so they’ll know immediately whether it’s really your business’s location. Moreover, you must be able to receive mail at the address you give, as Google will send you a postcard to verify your location. If there’s any question about your address, Google might even have someone drive by to check it out in person!

2. Creating multiple listings for the same company. 

Some business owners try to market their company in every surrounding city to optimize their search traffic. Don’t ever do this. More than likely, Google will quickly recognize what you’re doing as spam, and your listings will be suspended. You may even be slapped with a longer-lasting penalty that will haunt you into the future.

3. Using shady back-links. 

Sure, links from elsewhere to your own website are highly valuable as far as search engine optimization goes. But if those links aren’t authentic, or from relevant sites, then they won’t do anything to increase your website’s value. Plus, if Google catches you (which they likely will), your site will be suspended from search results. (J.C. Penney was caught with thousands of shady back-links in 2011. Click here to read the New York Times article with the full scoop.)

4. “Keyword stuffing.” 

Have you ever seen a website jam-packed with what seems like every relevant keyword and nearby location imaginable? This is what’s known as keyword stuffing, and Google views it as spam. It’s obvious and easy for Google to spot, so don’t do it.

5. Using the same address for multiple, related companies. 

Trying to double your traffic by creating two different company listings, both at the same address, will backfire. If you’re the owner of Bob’s Appliance at 123 Main Street, then you can’t also create a listing for Tom’s Appliance at 123 Main Street. This is grounds for suspension of both listings.

6. Publishing deceptive customer reviews. 

That means you should never write reviews of your own company, nor should you pay others to write them. Google tracks the IP addresses of all incoming posts, and they’ll notice if there’s anything unnatural about the “who,” “where,” and “when” of customer reviews. If your reviews are questionable, your listing will probably be suspended.

You Can’t Outsmart Google

Unfortunately, many business owners hear rumors that they can find ways around Google’s guidelines, but the fact remains that Google will always be at least one step ahead. They have superior technology and an incredible amount of manpower, so it’s simply impossible to pull the wool over their eyes—at least, not for long. Your best bet is to study the rules and do your best SEO work without breaking them.
If you need clarification about any of the above points, don’t hesitate to contact a Prospect Genius representative today! We’re here to help.

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