Prospect Genius

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Imagine Mrs. Johnson’s basement was flooding. She grabbed her phone and said, “Hey ChatGPT, find me a plumber.” She didn’t get a list of ten plumbers or a page of links. She got one name. The AI decided who was “best” and that’s what it delivered. Was it you? If not, you’re missing jobs you used to land, because the way customers find you is changing fast.

For 20 years we’ve been playing the “Top 10 Game” where being on Google’s first page was the goal. It meant calls, customers, and cash flow. But now, AI tools like ChatGPT, Grok, Gemini, and smart home devices are taking over. They don’t show ten options and let you pick. They might show you a few options, or they might just give you one single option. If you’re not at the very top, you’re out of the picture. Here’s why this matters and how to make sure you’re the one customers find.

The Future Is Closer Than You Think

In less than 2 years, asking your device for recommendations (like Mrs. Johnson did) will be the norm. It won’t just be your phone either. These questions will be asked of home assistants like Alexa, sure, but you’ll start seeing AI infused into everything. You might soon be asking your smart fridge, “Who’s the best plumber in town?” or “Find me an electrician.” These devices are already here, and they’re getting smarter every day. They don’t give long lists of options. Instead, they give you between 1 and 5 names, based on reviews, relevance, and trust signals.

Want To See The Future Present?

We asked ChatGPT and Grok to provide a plumber for a leaking toilet. The MOST we got was 5 options. Sometimes we got just one single option.

“Hey ChatGPT, find me a plumber in St Louis MO to fix a leaking toilet”

“Help, I have a leaking toilet. Who should I call to fix it? I’m in St Louis MO.”

“Help! I need a plumber to fix this leaking toilet NOW! Give me the number to the best plumber in St Louis MO.”

But that’s just the beginning. Within the next 2–5 years, talking to robots in your home will be totally normal. Seriously! We already have robo-taxis cruising around cities, and soon we’ll see compact, task-specific robots doing real household chores like folding laundry, scrubbing bathrooms, and tidying up. These won’t just be cleaning machines; they’ll be smart, connected, AI-powered assistants roaming from room to room. And with an AI in every corner of the house, traditional search engines? Yeah… those days are numbered.

Still skeptical? This isn’t sci-fi. It’s already happening:

• TidyBot is a robot that can pick up items, sort laundry, and clean up based on voice commands. Watch it work
• Neo by Redwood AI is a humanoid robot that can do housework without human control. See it in action

 

How AI Is Changing the Game

AI isn’t just replacing Google, it’s making the game tougher. As we explained in our blog on AI vs. Google, Google has spent decades figuring out what makes a business trustworthy and helpful. AI uses that same info (reviews, website quality, local listings, etc.) but narrows it down to the absolute best. When someone asks, “Who’s the best plumber in town?” AI doesn’t list every decent option. It picks the cream of the crop based on:

• Customer reviews and ratings
• A clear, mobile-friendly, easy to navigate, up-to-date website
• Local signals like your Google Business Profile and directory listings

If you haven’t updated your online presence in a couple of years, you’re likely slipping out of that top spot. And as more people turn to AI for recommendations, being “good enough” won’t cut it anymore.

Don’t Get Left Behind

The shift to AI is already happening, and waiting to act could mean losing customers to the handful of pros who get it. The “top 10” game is dead. The “top 3” game is here, and the “top 1” game is right around the corner. You don’t need to be a tech wizard to stay ahead… just take a few smart steps now.

The fastest, easiest way to get started is our AI Quick Start product. It’s turnkey, efficient, simple, and affordable. It’s designed specifically for busy pros like you. We handle the heavy lifting so you can focus on what you do best: fixing problems and keeping customers happy.

Want more details? Check out our simple guide to getting AI-ready for additional steps you can take today, all on your own.

Act Now. It’s Your Business on the Line

When Mrs. Johnson’s basement floods or Mr. Brown’s AC quits, their phones, fridges, or even their home robots will pick one pro to call. Make sure it’s you. Don’t wait! Jump over to our AI Quick Start and take the first step today to keep those jobs coming.

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If you’re a small business owner, you’ve probably heard a lot lately about how AI is changing everything, especially when it comes to search engines, online content, and how customers find you. And let’s be honest: most of it sounds like techno-babble. You’re busy, so the last thing you need is jargon. You just need to know what’s actually changing, and what you should do about it.

Here’s why this matters:

• If you understand how AI and search bots function differently, you can spot B.S. from a mile away, especially from marketers or “AI experts” who are just trying to sell you something.

• And more importantly, you can start making smart, focused improvements to your website, so you’re not just guessing or stabbing in the dark.

In short, this is about playing the new game with your eyes wide open.

So, let’s break it down with a simple analogy that shows exactly how search bots (like Google) and AI bots behave when they visit your site, and how that changes the way your business shows up online.

Imagine:

• The houses in your town are like websites, each containing interesting documents, books, etc.
• Your town’s network of streets is just like the internet itself.
• The “bots” from Google and ChatGPT and others, are mail-carriers.

Search Bots: The Mail Carrier with a Giant Bag

Like mail-carriers, search bots walk down the street, knock on every door, and take a copy of whatever documents are inside each house. They toss those pages into a giant mailbag and move on to the next house.

Later, when someone types a question into a search engine, like “how to fix a leaky faucet,” the search engine digs into that bag and pulls out the 10 pieces of paper it believes are the best answer to that question. Then it hands those over to the person who asked.

From there, it’s up to the searcher to read through the results, decide what’s helpful, and choose what to click on.

AI Bots: The Quiet Visitor Who Just Reads

AI bots go door to door too, but they work differently. Instead of taking copies of the documents, they just go inside, read the information, and leave. They don’t keep a physical copy; they just remember what they read.

So when someone asks an AI a question, it doesn’t go dig up 10 links. It says: “Oh yeah, I remember reading about that. Here’s what I think.” The response is a unique, personalized answer, based on everything the AI has read and learned over time, not a list of search results.

⚠️ Quick note: Yes, we’re oversimplifying a bit here. AI bots don’t literally remember things like people do, and they don’t “read” in the human sense. But this analogy helps explain the key difference: Search bots collect and return copies. AI bots process and create something new.

SEO Isn’t Dead, It’s Just Growing Up

Search engines like Google have spent the last 20+ years figuring out what makes a web page trustworthy and useful. That’s how they decide what to show people.

And AI tools aren’t tossing that playbook in the trash. They’re using that same information (things like authority, helpfulness, and relevance) but layering on their own way of understanding content.

In other words, if your site is already well-optimized for search, you’re in a great spot. But now, you also need to start thinking about how your content “reads” to an AI bot that’s trying to explain things in its own words.

This isn’t a replacement, it’s an add-on. You still need SEO, but you also need to speak AI. That’s a very important shift to understand.

What This Means for Your Business

Before, you needed to be one of the top 10 results to show up in search. Now, you might need to be the one best answer…or one of just a few.

The internet is changing fast. For customers, it’s becoming easier than ever to find help. But for businesses, it’s becoming more competitive and difficult to stand out.

Now is not the time to pause, wait, or hope for the best. Now is the time to double down on strong content, helpful information, and new strategies that help both search bots and AI bots understand and trust what you’re offering.

Remember, the businesses that adapt fastest are the ones who’ll stay ahead, while the others get left behind.

A good first step toward playing the AI game is our AI Optimization Quick Start package. It gives you the baseline of optimization you need to start competing in the AI arena, while still being incredibly affordable and approachable. You can always build on top of it later as cash-flow allows but it at least gets you in the game!

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Remember when people laughed at the iPhone? No keyboard? All screen? Back in 2007, Blackberry and Palm Pilot users thought it was a gimmick. But within just a few years, physical keyboards were basically extinct, and Apple had reshaped the entire mobile industry.

Or think back to 2005. You could run a business without a website and still be fine. But by 2010? If you didn’t have a professional site, you might as well have been invisible. Customers were online, and if you weren’t, they simply couldn’t find you.

And then there’s the Yellow Pages. In 2005, those big fat books were still landing on everyone’s doorstep. A lot of folks thought they’d be around forever. But the internet had other plans. Usage plummeted. By 2015, they were on life support. Today, can you even remember the last time you actually saw one?

These changes happen slowly at first… then all at once.

Right now, we’re living through one of those moments again.

Search (yes, even Google) is on the verge of becoming the next Yellow Pages.

Sounds crazy, right? But AI tools like ChatGPT, Grok, and Gemini are already quietly siphoning traffic away from search engines. Instead of Googling, people are asking their AI assistants, and getting direct, no-click answers on the spot.

It won’t be long before typing a search and scrolling through results feels as outdated as using a Rolodex. It’s faster, easier, and more intuitive to simply ask your AI buddy and get the answer immediately.

For example, why would you search on Google, then read through a bunch of links when you can just ask your super-smart AI buddy. In this example, in less than 5 seconds, Grok searched through 25 websites and produced the below recommendation:

If you can’t see how this is going to obliterate search, you need glasses. This tsunami is coming and there’s no stopping it.

We’re not saying search is dead…yet. But it is 2005 all over again. And if your business isn’t preparing for a world beyond traditional search, you’re setting yourself up to fall behind.

What Should You Do Now?

Here’s the good news: you don’t need to scrap everything and make a hard left turn.
In fact, many of the things you’re already doing to compete in traditional search will still help you compete in the AI-driven future.

Creating fresh, helpful content, getting customer reviews, and building trust and authority online all still matter. Keep doing those things!

But now, it’s time to evolve your strategy. You need to add a few new techniques so your content isn’t just optimized for search engines and human visitors, but also works for AI assistants that are quickly becoming the new gatekeepers.

AI tools don’t search the way Google does. Rather than maintaining a giant file cabinet of documents, they ingest your website’s content, assimilating its information as part of it’s own knowledge. Then they use that knowledge to generate answers directly for their users, much more similarly to how we humans operate. If your content isn’t structured in a way that these models can understand and use, your business may get left out of the conversation entirely.

This shift doesn’t require you to throw everything out, it just means evolving your processes to stay relevant as the landscape changes.

GET OFF ZERO.
It’s absolutely critical that you take the first step in this evolution. Do something. Even a small move today gives you a huge head start over those still clinging to “search is forever.” Nothing will hurt you more in the long run than giving in to static inertia and procrastinating.

Step One: The AI Optimization Quick Start

We recommend starting with the low-hanging fruit that offers good bang-for-your-buck value. A good option is our AI Optimization Quick Start but there are other options out there. We recommend adding:

• An LLMs.txt file on your site to help AI tools find and interpret your content
• A well-formatted FAQ page, written with large language models in mind

From there, you can start layering in Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) to ensure every page of your site is ready for the next generation of search. These are things that can be done a little each month, so don’t get overwhelmed thinking you have to do this all at one time.

Bottom Line?

We really want you to recognize where we are in history, because we’ve been here before. AI is reshaping how people find businesses, just like smartphones reshaped communication, and websites replaced the phone book.

This isn’t a drill. And it’s not hype. This is your early-ish warning. Don’t go down with the ship. Search is still critical (for now) but it won’t be long before it’s gone. Get ahead now, or you’ll be scrambling later.

Need help getting started?
Let’s talk about how our AI Optimization services can future-proof your website, and keep you ahead of the curve before your search traffic disappears.