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You are here: Home / Archives for Blog

Now Only Two Tries to Appeal a Google Business Profile Suspension

Last Updated: June 17, 2024

If you rely on Google Business Profile (GBP) for your online presence (who doesn’t?), there’s a crucial update you need to know about. Google has rolled out new rules that limit your appeals for a suspended GBP to just two attempts. Let’s dive into what these changes mean for you and how to navigate this new landscape effectively.

Key Changes and Timeline

When Did These Rules Go Into Effect?

The new rules were implemented recently, bringing significant changes to how GBP suspensions are handled. As of November 2023, Google allows only two tries to appeal a suspended profile. After these two attempts, if your profile isn’t reinstated, it will be permanently suspended.

The Two-Try Rule: What It Means

Google’s new policy means you have two chances to get your suspended GBP reinstated. If both appeals fail, your profile is gone for good. This makes it more important than ever to get it right the first time.

Consequences of Failing Twice

Failing to reinstate your profile after two appeals can have severe repercussions:

  • Loss of Reviews: You’ll lose all your accumulated reviews and ratings.
  • Loss of Visibility: Your business won’t appear in Google search results or on Google Maps, making it harder for customers to find you.
  • Revenue Impact: Reduced visibility can lead to a significant drop in customer inquiries and revenue.

Reach Out to Us Before Starting the Reinstatement Process

At Prospect Genius, we understand how critical your Google Business Profile is to your business. That’s why we strongly urge you to contact us before beginning the reinstatement process. Here’s how we can help:

  • Guidance on Google’s Guidelines: We’ll help you understand what’s required to comply with Google’s policies.
  • Preparing Your Appeal: We’ll assist you in gathering the necessary documents and crafting a compelling appeal.
  • Avoiding Mistakes: With only two chances, it’s crucial to avoid common pitfalls. Our experts will ensure you have the best possible chance of success​.

You can either give us a call, or get started by signing up online, whenever is convenient for you.

What If I’ve Already Used My Two Chances?

It’s time to pack it in and retire. No, no no…Just kidding! It means you’re looking at having to create a new GBP from scratch. This is something we can help you with as well. The last thing you want to do is start over but repeat the mistakes that got you here. That makes this the perfect time to reach out to a pro for some help. You can even get started with us online.

The Bottom Line

Your Google Business Profile is too important to lose. With these new rules in place, the stakes are higher than ever. Don’t risk your online presence by going it alone. Reach out to Prospect Genius today, and let’s work together to ensure your business stays visible and thriving on Google.

When is PPC the Right Option?

Last Updated: June 14, 2024

Today, we’re diving into when PPC (Pay-Per-Click) is the right choice for your business and how it can complement your SEO efforts. Let’s get started!

Not clear on what PPC is? Don’t worry, we have an explainer for that right here!

 

PPC: Quick Results While SEO Ramps Up

One of the best uses of PPC is to get quick results while your SEO efforts are ramping up. Here’s why:

  • SEO Takes Time: Building a solid SEO strategy is like planting a tree. It takes time for your site to climb up the rankings, but once it does, the results are long-lasting.
  • PPC is Immediate: With PPC, you can start seeing traffic almost instantly. As soon as your ads go live, you’re in front of potential customers.

This makes PPC and SEO fit together like a hand in a glove. While SEO works its magic in the background, PPC keeps the traffic flowing.

The Cost Factor: Renting vs. Owning Traffic

PPC can get expensive over time. Think of it as renting traffic—you pay for every click. On the other hand, SEO is like owning your traffic. Once your site is ranking well, you get organic traffic without having to pay for every visitor.

Here’s the strategy:

  • Start with PPC: Use PPC to get immediate visibility and traffic.
  • Invest in SEO: While PPC is driving traffic, work on your SEO to build a sustainable, long-term traffic stream.
  • Transition Over Time: As your SEO starts to pay off and your site climbs the rankings, you can gradually reduce your PPC spending. This way, you’re not constantly renting traffic but owning it through your organic search rankings.

The Best of Both Worlds

Both PPC and SEO have their unique strengths and roles to play. Here’s when to use each:

  • Choose PPC for Quick, Targeted Results:
    • Storm Cleanup Services: If there’s a storm and you need to quickly get the word out about your cleanup services, PPC can help you reach people in need right away.
    • New Geographies: Want to reach customers in a new area but don’t have an address there yet? PPC can target that region instantly.
  • Use SEO for Long-Term Growth:
    • Tree Trimming Services: If you want to build a steady stream of people calling you for tree trimming, invest in SEO. Over time, you’ll rank higher for those services and attract organic traffic.
    • Second Locations: When you open a new location, SEO helps build long-term traffic and credibility. It establishes your presence in the new area without ongoing costs.

Conclusion

PPC and SEO are both powerful tools in your marketing arsenal, each with its own role to play. Use PPC for quick results and targeted campaigns, especially when immediate action is needed. Invest in SEO for sustainable, long-term growth and to build your brand’s online presence.

By understanding when to use each strategy, you can make the most of your marketing budget and ensure a steady stream of traffic to your business. Remember, it’s not about choosing one over the other—it’s about using both wisely to achieve your goals.

Ready to get started? You can sign up for PPC with us entirely online! Or give us a call and we can figure out what your needs are and customize a solution just for you.

What is PPC?

Last Updated: June 14, 2024

Whether you’re a plumber, an electrician, or the go-to handyman in your neighborhood, getting your name out there is crucial. Today, we’re diving into the world of PPC—Pay-Per-Click advertising. It’s time to make those internet waves and bring in more customers. Ready? Let’s go!

How It Works

So, what exactly is PPC? Think of it as a digital auction where you bid to have your ads shown to potential customers. When someone clicks on your ad, you pay a small fee—hence, Pay-Per-Click.

  1. Google Ads: This is the big one. You create an ad, choose your keywords (the search terms you want your ad to show up for), set your budget, and voila! Your ad appears at the top of Google’s search results. It’s like getting a VIP pass to the front of the line.
  2. Facebook Ads: While Google Ads focus on keywords, Facebook Ads target people based on their interests, behaviors, and demographics. You can get super specific—want to reach homeowners in your area who recently moved? Facebook’s got you covered.
  3. Bing Ads: Yep, Bing also offers PPC advertising. While it’s less popular due to having a smaller slice of the search traffic pie compared to Google, it can still be a valuable part of your marketing strategy. Plus, Bing’s audience tends to be slightly older and more affluent.

Where Will Your Ads Appear?

Now, let’s talk about visibility. After all, what’s the point of an ad if no one sees it?

  • Google Ads: Your ads can show up in several places:
    • Search Results: The holy grail of PPC. Your ad appears at the top or bottom of the search results page.
    • Display Network: These are visual ads that pop up on websites within Google’s vast network.
    • YouTube: Yep, those pre-video ads you sometimes skip can be yours!
  • Facebook Ads: Your ads can appear in:
    • News Feed: Right in the middle of a user’s feed.
    • Stories: Those quick, engaging ads in between stories.
    • Marketplace: Perfect if you’re selling products or services.
    • Right Column: Desktop users will see these on the side of their screen.

How Is It Different Than Facebook Ads?

Okay, so both Google and Facebook Ads are awesome, but how are they different? Let’s break it down:

  • Targeting:
    • Google Ads: Focuses on intent. If someone is searching “emergency plumber near me,” they likely need a plumber ASAP. Your ad meets that immediate need.
    • Facebook Ads: Focuses on interests. You can target people who love DIY projects or recently bought a home. It’s more about getting in front of people who might need your services soon.
  • Ad Types:
    • Google Ads: Primarily text-based, though display ads and video ads on YouTube are also options.
    • Facebook Ads: Visual and engaging, with images, videos, carousels, and even interactive experiences.
  • Pull vs. Push:
    • Google Ads: These are “pull” ads, meaning they pull in users who are actively searching for your product or service. They’re already interested, and you’re meeting that demand.
    • Facebook Ads: These are “push” ads. You’re pushing your message to users based on their interests and behaviors, even if they’re not actively searching for your service. This can help you reach potential customers who didn’t know they needed you—yet.
  • Budgeting:
    • Google Ads: You bid on keywords, and costs can vary based on competition.
    • Facebook Ads: You set your daily or lifetime budget and bid for ad placements.

The Right Tool for the Right Job

Each platform has its own strengths and proper place in a broader marketing campaign. Knowing when to use Google Ads and when to leverage Facebook Ads (or even Bing Ads) is what makes a savvy marketer. Google Ads can get you in front of people who are actively looking for what you offer, while Facebook Ads can help spread the word about services or products people might not yet know they need.

So there you have it! A quick and snappy guide to PPC. Whether you go with Google Ads to capture those urgent searches, Facebook Ads to build awareness, or Bing Ads to reach a different audience, PPC can be a game-changer for your business. Ready to give it a try? Your next big client might just be a click away!

Ready to get started now? You can sign up online for Google Ads or just give us a call!

Making Sense of the Alphabet Soup: SEO, PPC, PPL Explained – Part 3

Last Updated: June 14, 2024

We’ve covered a lot of ground in our series on SEO, PPC, and Pay-Per-Lead (PPL). We’ve seen how each one fits into your marketing strategy and what you need to be aware of when using them. Today, we’re going to tackle the big question: Why is buying leads probably the worst option for a long-term strategy? Buckle up, and let’s get into it!

Missed the other 2 parts? Here’s Part 1 and Part 2 of this series.

The Illusion of Quick Fixes

The Appeal of Pay-Per-Lead

Let’s be real: the idea of buying leads can be super tempting. It sounds so simple – you pay a fee, and leads are handed to you on a silver platter. No waiting, no fuss. For a busy business owner, it feels like a dream come true. But, like all things that seem too good to be true, there are some serious catches.

Short-Term Gains, Long-Term Pains

Buying leads might give you an immediate influx of potential customers, but it’s not a sustainable strategy. Here’s why:

  • High Costs: Lead providers charge a premium for their service. You might end up paying a lot per lead, and not all of them will convert into customers.
  • Shared Leads: You’re often not the only one buying those leads. You’ll be competing with other businesses for the same customers.
  • No Lasting Value: Once you stop paying for leads, the flow stops. There’s no lasting benefit to your business.

Important: When doing the ROI math, remember that if a lead is $20 ea and you get $100 profit from the job, that’s NOT $100 – $20 = $80 profit. Those leads are typically shared with 4+ other businesses so all things being equal, you have a 1 in 5 chance. That makes the math $100 – ( 5 x $20 ) = $0. ZERO DOLLARS means you’re just hoping to break even! Why on Earth would you engage in anything where your best-case scenario is break-even!??!?

The Misaligned Incentives

Who Really Wins?

Lead providers like HomeAdvisor and Angi have one goal: to sell as many leads as possible. Their built-in incentives are not aligned with yours. Here’s how that could play out:

  • Irrelevant Leads: They might send you leads that don’t match your services just to make a sale. You waste time and money chasing dead ends.
  • Lead Sharing: They may sell the same lead to multiple companies. You end up in a bidding war with your competitors.
  • Shady Practices: Some providers have been known to reactivate campaigns without permission or sell old, recycled leads.

Your Experience Matters

At Prospect Genius, we’ve heard countless stories from businesses frustrated with these practices. You deserve better than to be at the mercy of a lead provider who doesn’t have your best interests at heart.

Building Your Own Success

The Ownership Model: SEO

SEO is like owning your own home. You build it, maintain it, and over time, it grows in value. It might take longer to see results, but those results are lasting. When you invest in SEO:

  • You Own the Traffic: The traffic to your website is yours. It doesn’t disappear when you stop paying.
  • Brand Building: Good SEO strengthens your brand. It makes your business more visible and credible.
  • Long-Term Value: Every piece of content, every backlink, and every optimization adds to your business’s long-term success.

The Support Act: PPC

PPC can be a great complement to SEO. It’s like renting a tool you need for a specific job. Use it for:

  • Immediate Results: When you need a quick boost or want to promote a special offer.
  • Targeted Campaigns: Reaching specific audiences, in specific geographies, with tailored messages.
  • Supporting SEO: Filling in gaps while your SEO efforts take root.

The Smart Strategy

Invest in What Lasts

At Prospect Genius, we focus on strategies that build long-term value for your business. Here’s why:

  • Aligned Goals: Our success is tied to yours. We want to help you grow, not just make a quick buck.
  • Sustainable Growth: By investing in SEO, you’re building a foundation that supports your business for years to come.
  • Complementary Tactics: We use PPC and social media marketing to support and enhance your SEO efforts, ensuring you get the best of both worlds.

The Bottom Line

Buying leads might seem like an easy solution, but it’s fraught with challenges and risks. Instead, invest in building your own traffic through SEO and support it with smart, targeted PPC campaigns. This approach not only saves you money in the long run but also builds a lasting, valuable online presence.

Thanks for joining us on this journey through the world of SEO, PPC, and PPL. We hope this series has given you the insights you need to make informed decisions for your business. Remember, at Prospect Genius, we’re here to help you grow and succeed. Reach out to us anytime – let’s build something great together!

We hope this series has helped you understand the ins and outs of SEO, PPC, and PPL. If you have any questions or need personalized advice, don’t hesitate to contact us at Prospect Genius. Let’s turn your marketing strategy into a powerhouse of success!

Making Sense of the Alphabet Soup: SEO, PPC, PPL Explained – Part 2

Last Updated: June 14, 2024

Today, we’ll dive into the potential pitfalls and what you need to consider when deciding how to use each one. Ready to steer clear of the traps and make the best choices for your business? Let’s get started!

Missed the first part? Here’s Part 1 of this series.

The Hidden Costs of SEO, PPC, and PPL

SEO: The Long Haul Commitment

SEO is a marathon, not a sprint. It takes time to see results, and patience is key. Here are some things to consider:

  • Time Investment: SEO requires a consistent effort over months (sometimes even years) to climb up the search rankings. You need to create quality content, build backlinks, and continuously optimize your site.
  • Algorithm Changes: Search engines like Google frequently update their algorithms. What works today might not work tomorrow. Staying updated and adapting to these changes is crucial.
  • Upfront Costs: While SEO is cheaper in the long run, the initial costs for quality SEO services can be significant. Think of it as an investment that pays off over time.

PPC: Quick Wins at a Cost

The well-known providers in this category are Google Ads (formerly known as Adwords) and Facebook.

PPC can bring instant results, but it comes with its own set of challenges:

  • High Costs: The cost per click can be high, especially in competitive industries. If not managed properly, your budget can disappear quickly with little to show for it. This is why so many turn to a PPC professional (like Prospect Genius) to avoid lighting their money on fire.
  • Continuous Spending: As soon as you stop paying, the traffic stops. There’s no lasting value once you turn off your ads.
  • Click Fraud: Sometimes, your competitors might click on your ads just to drain your budget. While there are measures to prevent this, it’s a risk you need to be aware of.

Pay-Per-Lead: The Easy but Risky Option

The well-known providers in this category are HomeAdvisor and Angi (formerly known as ServiceMagic and Angie’s List.)

PPL might seem like a quick fix, but be cautious:

  • Shared Leads: Often, the leads you buy are also sold to other businesses. This means you’re competing with others for the same potential customer.
  • Quality of Leads: Not all leads are created equal. You might end up paying for leads that are not relevant to your services, are already hours or even days old, or are difficult to convert.
  • Lack of Control: You’re at the mercy of the lead provider. If they decide to change the terms or raise prices, you have little say in the matter.
  • Race to the Bottom: Chasing these shared leads often turns into a “race to the bottom” as it devolves into a cutthroat race to be the lowest-priced option.

IMPORTANT: Aligning Incentives for Success

SEO: Partnering for the Long Term

When you invest in SEO, you and your SEO provider share a common goal: driving organic traffic to your site. This alignment means both parties succeed together. Your SEO provider has every incentive to bring you quality traffic because their success depends on yours.

PPC: Careful Management Needed

With PPC, the incentives are clear: you pay for every click. However, it’s crucial to have a skilled manager who can optimize your campaigns, target the right audience, and ensure you’re not wasting money on irrelevant clicks. Proper management is key to getting the most out of your PPC budget.

A very common billing strategy is to charge the business one flat rate. This means that there’s a black box from which the click budget AND the management budget will be pulled. There’s an inherent incentive with this methodology to ratchet up portion kept by the PPC manager, while cutting into the click budget. They are incentivized to keep as much as possible without you quitting. Be very wary of this billing strategy.

Here at Prospect Genius, we bill for your management fee, and then have Google bill you directly for the clicks. There’s no way for us to cheat in this structure, which is why we do it this way.

Pay-Per-Lead: Misaligned Incentives

Here’s where things get tricky. Lead providers like HomeAdvisor or Angi have a built-in incentive to sell as many leads as possible, even if that’s at the expense of quality. The structure of how this model works incentivizes them to send you leads that don’t quite fit your services, forcing you to dispute charges or waste time and money on unqualified prospects. Worse, they also have an incentive to sell the same lead to multiple companies, making it a race to see who converts it first. Even worse still, they’re incentivized to sell you stale leads that were previously sold to other companies, even if they are already days old.

Building Lasting Value

SEO: Your Digital Asset

SEO is an investment in your business’s future. The content you create, the backlinks you build, and the optimizations you make all contribute to a growing digital asset that keeps delivering value over time. Even if you stop active SEO efforts, the benefits can linger. Plus, you can take your accumulated value with you to another SEO provider (provided you own the assets) which affords you freedom to pick the best SEO partner at any given time.

PPC: Short-Term Boost

PPC can provide a significant boost, especially for promotions or seasonal offers. But remember, it’s like renting traffic. The moment you stop paying, the traffic stops. It’s great for immediate needs but not for building long-term value. The pricing is determined by auction and so you will get no benefit from long-term use. Your prices will only go up over time.

Pay-Per-Lead: Temporary Fix

PPL can fill gaps and provide immediate leads, but it’s not a sustainable long-term strategy. It’s like constantly buying plants instead of growing your own garden. You get the instant result, but there’s no lasting value.

The Takeaway

When deciding how to use SEO, PPC, and PPL, keep these considerations in mind:

  • SEO: Think long-term. It’s an investment in your business’s future and brand.
  • PPC: Use it strategically for quick wins and short-term needs.
  • PPL: Be cautious. It can be a quick fix but often comes with hidden costs and risks.

At Prospect Genius, we believe in building lasting value through smart, strategic marketing. We focus on SEO to create a strong foundation for your online presence, supported by PPC and social media marketing as needed. Stay tuned for our next post, where we’ll explore why buying leads might be the worst option for a long-term strategy. Until then, keep growing and glowing!

We hope this helps you navigate the potential pitfalls of SEO, PPC, and PPL. If you have any questions or need guidance, feel free to reach out to us at Prospect Genius. We’re here to help your business thrive!

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