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You are here: Home / Blog

How to Solve Your Problem With Spam Calls Right Now

Last Updated: February 15, 2018

Are you being dogged by spam calls all day long? Telemarketers and robocalls are running rampant these days, and small business owners are getting the brunt of it. Average Americans are certainly getting their fair share of spam calls, too, but it’s nothing compared to what business owners are experiencing on a daily basis.

Spam Calls Are Unavoidable

Since your company phone number is plastered all over the web, it’s super-easy for spammers and robots to add you to their databases. Now, that’s no reason to throw up your hands and remove your number from your listings. This temptation is understandable. However, you need your contact details out there consistently for SEO purposes and, of course, so real customers can call you.
When you’re getting spam calls every hour, it may also be tempting to stop answering your phone altogether. After all, who has the patience to endure that many solicitors day in and day out? Never mind how busy you already are with that little thing called “running a business.”
As frustrating as this constant barrage of calls may be, it’s important not to completely ignore your phone—because some motivated customers are mixed in there, as well. As we’ve discussed previously, missed calls are missed opportunities. And missed opportunities mean lost revenue.
So, if you can’t remove your number from the internet and you can’t afford to take your phone off the hook, what are your options? What’s the solution to your spam call problem?

How Can You Get Around Spam Calls?

First, it’s important to understand why it’s so challenging to eliminate spam calls completely. Due to the nature of our ever-advancing technology, it’s all too easy for spammers and scammers to robo-dial countless numbers simultaneously. They’re also getting smarter about gaming the system, obtaining new phone numbers regularly, and targeting local area codes to make the calls seem more legit.
Can you imagine having an email account without any spam/junk filter? What a nightmare! And yet, this is exactly what we’re all dealing with right now on our phones.
That’s why we developed Kulinda, a smartphone app designed to completely eliminate your spam call problem. We modeled it after email spam filters, so it blocks unknown or unverified callers BEFORE they even reach you, unless our algorithm deems them safe. This means spammers can try to game the system and change their phone numbers all they want—they won’t be able to get past our filter. With Kulinda, you’ll only receive the calls you want, and you won’t be bothered by anything else.
Kulinda is a simple, easy-to-use app that won’t hog up space on your phone. As soon as you install it, it will start blocking those spam calls. With this one easy step, you’ve solved your spam call problem for good!
Right now, Kulinda is available on the Google Play Store for Android devices. Very soon, it will be available for iPhones, too. Download it today for a FREE, 7-day trial!


How to Find Blog Ideas Your Customers Will Actually Care About

Last Updated: February 8, 2018

You’re trying to get your website off the ground, and you’ve heard your traffic will improve if you fill your pages with lots of valuable content. But there’s the problem—you want to create interesting blog posts and page content for your audience, but you’re totally stumped on what to write about!
This is an all-too-familiar problem for many small business owners. Thankfully, in our years of practice, we’ve discovered some shortcuts that can make it easier to come up with webpage and blog ideas. Keep reading for our suggestions on how to come up with topic ideas for your website content!

Take Inspiration From Online Forums

Track down online communities related to your trade or niche. Social media groups and blog forums are a hotbed for passionate discussion about new trends, DIY tips, personal anecdotes, and more.
If you’re stuck for blog ideas, take a few minutes to read the online discussions on these forums. Mine the conversations for hot topics that attract a lot of engagement and discussion. You might also discover the same handful of questions popping up again and again. You can use these insights to provide people with the advice and answers they’re clearly searching for. These are the topics that are most likely to interest your target customers.

Discover New Keywords

In studying these online discussion boards, you may also start to notice some new phrases or keywords gaining popularity. This is invaluable information, because it will show you the kind of language regular folks use when they talk about things related to your industry.
With this knowledge, you’ll be able to mold your content so it captures search traffic for layman’s terms that you might not have been aware of, given your technical expertise in the field.

Use Tangential Topics, Too

When coming up with ideas for content, don’t be afraid to blur the lines between your niche and a niche adjacent to yours. Chances are, your target customers are interested in both, and you can easily relate these tangential topics back to your own business.
Here’s an example: Let’s say you’re a hardwood flooring specialist. It’s safe to assume a large subset of your target customers are planning a home remodel. Therefore, you may want to include blog posts about topics related to remodeling, such as DIY decorating tips, popular paint colors, and how to remodel on a budget.
In other words, go beyond your specific industry and think about related topics your target customers might also be interested in.

Consult an Automatic Generator

If you’ve exhausted all of the above strategies—or you’re simply short on time—try checking out an automatic topic generator like Answer the Public.
This tool works if you have a keyword in mind but you can’t quite figure out how to write about it. You simply type the word or phrase into the search box, and you’ll be presented with a large assortment of questions that people are asking related to that keyword. These questions are taken directly from search engine data.
For example, if you type “hardwood floor” into the Answer the Public’s search field, you’ll get a list of 111 frequently asked questions, including:

  • “Why wax a hardwood floor?”
  • “How to clean hardwood floor?”
  • “Which hardwood floor is best?”
  • “Can hardwood floor cleaner be used on laminate?”

As you can see, the questions come from all different angles, so there’s no shortage of topics you can cover for any given keyword. Just pick a question you find most intriguing, or one you know the most about, and write your answer. This should be a great starting point for your blog post or webpage.

When All Else Fails, PG Can Help!

Whether you feel like writing isn’t one of your strengths or you just don’t have enough time to create your own website content, we can help. Our talented writers and production specialists can produce compelling content for your website, blog, and social media accounts on your behalf. Then, we can even promote it online to increase your traffic and visibility.
If you’re interested in our writing services, don’t hesitate to reach out!

How You Can Save Money by Referring a Friend

Last Updated: February 15, 2024

Honestly, who doesn’t love a good discount? We sure do!
If you, too, are a fan of saving some dough, then you’ll be happy to hear about our client referral program: When you’re a Prospect Genius client and you refer a friend to us, you can actually receive a generous credit on your bill. Talk about a win-win, right?
Keep reading to see how the referral discount could work for you!

How Our Referral Program Works

Do you have a friend who owns a small, local business and could use some help with online promotion? Maybe they need a new website, or maybe they want to put themselves out there on social media for the first time.
We offer a wide variety of online marketing services that we can customize to meet virtually any local company’s needs. So, if you introduce them to us, chances are we’ll be able to create an optimal solution to help amplify their web visibility. Then, if we’re a good match for your friend and they sign up for one of our services, you’ll get a $50 credit on your next bill.

How to Get Your Discount

Here’s what the client referral process looks like:

  • First, to be eligible for the discount, your friend must make a minimum purchase of $200.
  • Once your friend’s initial payment processes successfully, you will see the one-time $50 credit on your next bill.
  • You will receive one credit for each referral you send to us.
  • However, there’s no limit to how many referrals you can receive credit for!

So, for example, you would be eligible for your referral discount if your friend purchased any of the following services from us:

  • CoreSite
  • Directory Dominator
  • SocialStart
  • 2+ pages of website content
  • Custom logo design
  • Remarketing campaign
  • A few hours of custom website work

And the possibilities don’t stop there! Any of our smaller products and services can be bundled together to meet the $200 minimum, as well.
One thing you can always trust, though, is that our online marketing team will never pressure you or your friend to make an unnecessary purchase. If it won’t help you achieve your business goals, we won’t sell it to you. Period.

Help Us Spread Success!

Referring a friend to PG is a true win-win: Your friend gets some much-needed help promoting their business online, while you save a nice little chunk of change on your next bill.
So, if you’ve enjoyed your time partnering with PG and we’ve helped you successfully grow your online presence, tell your friends! At the end of the day, we want to see as many local businesses thriving as possible. There’s room for everyone at the table!

SEO: Start From the Bottom, Climb Your Way to the Top

Last Updated: January 18, 2018

Does SEO really take as long as all the marketing specialists say? A good number of people are out there promising much faster results, so there must be a loophole the marketers aren’t telling you, right?
We wish we had better news for you. However, the reality is that achieving a strong presence on Google and the rest of the web requires time, effort, and patience. Anyone who promises you instant results is just trying to sell you snake oil. Keep reading to find out why SEO takes time, contrary to what certain salespeople say.

Think of SEO Like Getting in Shape

When you do it right, SEO takes time. It’s a long, ongoing process. You’ll see gradual results bit by bit as your web presence grows stronger until finally, one day, you realize you’re getting tons of website traffic, Facebook likes, and customer calls and emails.
In this way, SEO is just like anything else in life that requires an investment of time and effort. For example, when you want to lose weight and get in shape long-term, you know you have to eat right and exercise over a period of several months. “Magic” diet pills and cleanses may promise overnight results, but they very rarely deliver. And if they do, the results certainly don’t last, and they don’t make you any healthier.
The same is true when optimizing your web presence: If you want vital, long-lasting results, you have to put in the time and effort for a minimum of 90 days. Any shady service promising you a silver bullet or page-1 rankings overnight isn’t going to help your business grow in a meaningful way.
After all, SEO is a means to an end—in other words, getting the top position for one of your services isn’t actually the end goal. Rather, as a small business, you’re embarking on an SEO campaign because you ultimately want to attract new customers and build your brand. So, in the same way that number on the scale doesn’t reflect your overall health, neither does your Google ranking for one search term reflect how well you’re appealing to local customers.
For increased visibility and an effective web presence, you need to think long-term.

Building a Web Presence Is a Slow Climb

…But the views from the top are worth it!

Why SEO takes time

The graphic above illustrates the multiple steps involved in launching an SEO campaign and building your web presence from the ground up.

The Essentials

First, you should start small with local directories. You must represent your business’s information accurately on a variety of quality, credible directories. Doing so lends your business some authenticity in Google’s eyes.
Next, you create a Google My Business account and create a Google Maps listing. This is a requirement in order to appear in local searches on Google.
Then, you supplement your online listings with an attractive website and valuable, high-quality on-page content. This is how search engines learn the different types of services and/or products you offer. Essentially, it helps Google put your business into context so it can better represent you in search results. Plus, having plenty of well-written website content makes your business easier to find by voice search.
Once you’ve established your online credibility and have a website that draws visitors in, you can put your business on all of the major social media platforms (namely Facebook, Twitter, Instagram, and Google+). Doing so will further cement your authenticity for Google. Moreover, social media is yet another vehicle with which you can reach your local customers.
At this point, you could end your efforts and wait for your online visibility to ramp up. We typically advise our clients to give their campaigns at least 90 days to reach full strength. However, this waiting period can vary depending on how crowded your local market is. For example, if you’re located in a densely populated metro area like New York, Dallas, or Miami, you’ll have a lot of competition, and your campaign may take longer to rise to the top. Conversely, if you’re located in a sparsely populated area with few competitors, your campaign may take off sooner.

Paid Ads

However, if you really want to take your web presence as high as it can go, you can add a paid advertising campaign, too. Generally, you should try paid advertising, particularly pay-per-click (PPC), after you’ve completed all of the previous steps. This is for two reasons: 1) You’ll be able to keep costs down once your credibility has been established with SEO; 2) You will have a better chance at turning clicks into leads if the webpage your ad links to is attractive, informative, and persuasive.
At the same time, there are a few, highly specific situations in which PPC will be more effective than SEO for your immediate, short-term goals. These are situations in which demand is super high for a short period of time. For example, if you offer roof repair services and a major storm recently left a lot of people with damaged roofs, you’ll want to capitalize on this urgent demand and run PPC ads ASAP. Considering your customers will be highly motivated at the jump, your lack of depth on the web won’t be as much of a factor. Please keep in mind, though, that this kind of scenario is a rare exception to the rule. Generally speaking, you really ought to develop your web presence before running a PPC campaign.

Be Patient and Persistent

With enough time—and occasional tweaking, if necessary—your web presence will grow and expand. It’s inevitable. We speak for all SEO practitioners when we ask you to remain patient and trust the process. We know it’s difficult to wait, especially when you’ve made a financial investment in your campaign, but time is truly the most important factor when it comes to building a web presence. So, whatever you do, don’t fall for any snake oil that claims otherwise. SEO takes time, period.
Good luck!

What You Need to Know About Google AdWords Billing

Last Updated: January 11, 2018

If you’re confused by the way Google bills you for AdWords, you’re not alone. Not even a little.
We have countless clients who feel like the Google AdWords billing system is overly complicated. We don’t blame them. Why can’t it just be a bill for the same amount on the same date every month—you know, the way practically every other company in existence does its billing?
If we were conspiracy theorists, we’d be tempted to think Google confuses AdWords customers on purpose so they spend more money.
However, we’re realists, and we’ve done our research to crack the code of Google AdWords billing. If you’re as mystified as everyone else about how your account is charged, then this blog post is for you! Keep reading to find out how it actually works.

Your “Daily” Budget Is Not What It Seems

When you first set up AdWords, Google allows you to set a daily budget. When most people hear this, they assume this is the amount AdWords will spend on their ads each day. This is the logical assumption. However, this is not what actually happens.
Instead, Google takes the amount you set for your daily budget and multiplies that number by 30.4. The result is what Google allows itself to spend on your ads for the whole month. So, in effect, when you set a daily budget, you’re really setting a *monthly* budget.

Why does Google use your budget this way?

Because Google can’t 100% predict how much clicks will cost on a daily basis due to the way AdWords bidding works. Thus, it needs to allow for wiggle room in what it spends from day to day. That’s why Google allows itself to increase spending (up to 2 times your daily budget) on any given day, as long as it decreases spending accordingly on other days so that your monthly total evens out in the end.
Google needs this wiggle room because not every day of the week is equal in terms of user behavior. For instance, an ad for something like roof repair is likely to receive more clicks on a weekday than a weekend. This means bids for clicks on certain weekdays will be more expensive because they’re more in demand. Knowing this, Google will loosen the reins on your budget in order to spend more in bids and clicks during the week, and then tighten up on the weekend when your ad isn’t seeing as much action.
In fairness to Google, this strategy does make sense once you understand what it is. However, it also makes your AdWords charges super complicated.
There’s an upside to all this confusion, though. The longer you continue on the same daily budget for the same ad campaign, the more effectively Google will spend your budget. As time goes on, Google will collect enough data to learn the optimal days and times for your ad’s performance, so it won’t have to “guess” your budget on a daily basis. All you have to do is stick with it.

Thresholds and Billing Cycles

Above, we cover how Google AdWords charges your account—in other words, how it spends your budget. Now, we’re going to talk about billing. This is where people really start scratching their heads.
In this context, charging and billing are two separate things. Your charges are what your account has spent on clicks and bids. Your bill, on the other hand, is what Google debits from your credit card. Contrary to most other services you pay for in your normal life, Google doesn’t bill you for your total charges at the end of the calendar month. Instead, it goes by a 30-day billing cycle and bills you every time you hit a certain charge “threshold.” So, you may rack up $670 in charges in the month of January; however, that won’t be reflected in your bill.

Here’s how Google AdWords billing thresholds work:

  • Your starting threshold is $50. Google does this to make sure you can actually pay before you go any further in your campaign.
  • If you spend $50 within your first 30 days, Google bills you immediately and resets your billing cycle. Now, your threshold is bumped up to $200.
  • If you spend less than $50 within your first 30 days, you’ll be billed your exact spend amount at the end of the cycle. Your threshold will remain at $50 for the next 30 days, or until you surpass $50.
  • Next, if you reach your $200 threshold within 30 days, Google bills you, resets your cycle, and raises your threshold to $350. If you spend less than $200, Google bills you for the exact spend amount at the end of 30 days and keeps your threshold at $200 until you surpass it.
  • The process repeats itself for the $350 threshold.
  • The final threshold is $500. Once you reach $500, Google will bill you and reset the cycle, keeping your threshold at $500.

So, instead of just paying what you owe at the end of every calendar month, you’re billed every 30 days OR every time you reach your threshold. This leads us to two important points:

  • Because billing is triggered by thresholds, it’s possible for you to be billed more than once in the same calendar month. This is what messes up a lot of our clients and causes their credit cards to decline.
  • If your credit card declines at any point, your threshold will reset to $50. Then, you’ll have to go through the process all over again. This can wreak havoc on your campaign if it happens repeatedly.

What If You Don’t Want to Pay More Than “X” Amount Each Month?

One obstacle many businesses face is the fact that they have their own monthly budgets in the real world, outside of AdWords. Often, they don’t want to be billed beyond a certain amount in the same calendar month for fiscal reasons. When this is the case, you have to manually pause your campaign as soon as you reach your limit. Otherwise, your charges will continue to accumulate and you might be billed again at the next threshold.
If Prospect Genius is managing your account, we are happy to do this on your behalf. We closely monitor all of the accounts we run, so we will watch your spending and pause your campaign as soon as it gets too close to your personal limit. Then, we’ll resume your campaign once the billing cycle resets.
Google AdWords billing is extremely difficult to understand, and that’s probably not an accident. However, we hope this blog post brings you some clarity and helps you manage your payments in a more effective manner. Good luck!

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